- Thanks again for another GREAT article. I had AOL years ago. The fees were outrageous, the customer service was non-existant and the technology was by far behind most ISP's. Then when I went to cancel my serivce it was a whole other ordeal. I'm really glad I got rid of "America's Outlaw" and I have no intention of ever going back.
(Posted on November 6, 2006, 11:23 am Jason Leary)
- I think your dead wrong Richard. I have been an AOL user for nearly 10 years and NEVER have I had the problems you described. AOL does protects it's users and spends alot of money educating people like yourself through their advertising. As for AOL releasing information on their users online, that is a flat out lie which you have NO proof of.
(Posted on November 6, 2006, 11:23 am Travis Costa)
- I LOVE AOL AND I'M NOT ASHAMED TO ADMIT IT!
Yes, despite it’s reputation and many quips about being A**holes OnLine, in my experience it’s all I could wish for! I'm happy with what I get. Fast, reliable connections, and very friendly customer service agents that are always willing to go the extra mile.
(Posted on November 6, 2006, 11:23 am PROUD AOL USER)
- Travis, what planet are you from? Some of the released data includes personal names, addresses, social security numbers and everything else someone might type into a search box. The most serious problem is the fact that many people often search on their own name, or those of their friends and family, to see what information is available about them on the net. Combine these ego searches with porn queries and you have a serious embarrassment. Combine them with "buy ecstasy" and you have evidence of a crime. Combine it with an address, social security number, etc., and you have an identity theft waiting to happen. The possibilities are endless. And yes, there is proof... Just google it.
(Posted on November 6, 2006, 11:23 am THE IT GUY)
- Travis, here you go. Several recent articles on AOL's mishap of releasing search log data of 658,000 AOL subscribers. Need I say more?
http://www.upi.com/NewsTrack/view.php?StoryID=20060811-103900-3469r
http://www.vnunet.com/vnunet/news/2162061/aol-user-identified-search
http://www.wired.com/news/politics/privacy/0,71579-0.html?tw=wn_politics_1
(Posted on November 6, 2006, 11:23 am THE IT GUY)
- After signing up for the free trial, I discovered that there was no way for me to connect, even at the slowest speeds. I therefore contacted AOL and requested my service agreement be terminated immediately. I was assured that it was and that I would not be billed.
Within 1 month I received a bill for $102 fromn AOL for the free trial service that I never used. This is the third such encounter with AOL, as I have had service through them before and found it nearly impossible to discontinue service. I find it appaling that AOL gets away with such unethical business practices.
(Posted on November 6, 2006, 11:23 am Julie)
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